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	<title>ASAP Mac &#38; PC Services &#187; front-page</title>
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	<description>Fast friendly computer help in your home or office!</description>
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		<title>iPad &#8211; first impressions</title>
		<link>http://asapmacpc.com/pad-first-impression/</link>
		<comments>http://asapmacpc.com/pad-first-impression/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 18:59:32 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[front-page]]></category>

		<guid isPermaLink="false">http://asapmacpc.com/?p=272</guid>
		<description><![CDATA[The iPad is finally here. Specs are pretty good. Press event still going on, but here are my impressions as the event unfolds: It&#8217;s a tablet, runs iPhone OS, not Mac OS. Battery life purports to be 10 hr, watching videos, with 1 month standby. It even looks like a giant iPhone, with a 10 <a href='http://asapmacpc.com/pad-first-impression/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>The <a href="http://www.apple.com/ipad/">iPad</a> is finally here. <a href="http://www.apple.com/ipad/specs/<br />
">Specs</a> are pretty good.</p>
<p>Press event still going on, but here are my impressions as the event unfolds:</p>
<p>It&#8217;s a tablet, runs iPhone OS, not Mac OS.<br />
Battery life purports to be <strong>10 hr,</strong> watching videos, with 1 month standby.</p>
<p>It even looks like a giant iPhone, with a 10 inch screen.</p>
<p>Screen shots look gorgeous, and apps seem to be improved, and functionality added to take advantage of the larger screen.</p>
<p>Has an Apple processor in it &#8211; not Intel or PowerPC or ARM.</p>
<p>Games might be interesting on this &#8211; kind of a Wii in your lap, given the accelerometer.</p>
<p>New York Times has developed an iPad app &#8211; it looks just like reading the paper on paper &#8211; few extraneous controls, no ads? , etc. </p>
<p>Best of show so far? <strong>Brushes</strong>. Painting app, seems very detailed and nuanced.</p>
<p>It&#8217;s looking pretty slick &#8211; I&#8217;d love one of these. It&#8217;s not quite a full-blown computer, but I think this could easily be a light-weight carry-around machine. It&#8217;s 1.5 pounds, and I think, uses the same iPhone/iPod Touch connector, so I already have the capability to charge it in-car, from a wall outlet, or even from a computer. <em>Update</em>: There is a 10W USB power adapter available. I believe the AC adapter for the iphone is 5W, and car adapters are also 5W. I could be wrong.</p>
<p>I wonder if it has the capability to load pictures directly from a camera or SD card? That would be the tip-over point, I think. That would make it a fantastic piece of kit for photographers. <em>Update</em>: There is indeed a camera adapter kit available. Connects via USB to the camera, or you can stick the SD card from the camera in the adapter. It appears to be two separate adapters &#8211; one for a USB cable, and one for an SD card.</p>
<p><strong>Books</strong> &#8211; the iPad is an e-reader, but looks much snazzier than the Kindle. Full-screen, looks like a real page. Boos available from the iTunes store, 12.99 &#8211; 14.99. I&#8217;m not thrilled with that pricing &#8211; it&#8217;s half of a hardcover, but 3-7 more than a paperback. I&#8217;d really like to see more of a cut in price, given that paper and physical distribution costs are nil.</p>
<p>iBooks use a standard format &#8211; <a href="http://en.wikipedia.org/wiki/EPUB">ePub</a>, which means, I think, we can acquire books from sources other than the iTunes store. </p>
<p><strong>iWork</strong>  &#8211; word processing, spreadsheet, presentations, now available on the iPad. Looks pretty slick. Onscreen keyboard layouts are specialized for data entry &#8211; a numeric field gets  numbers , calcs  and  function buttons, for instance. iWork <strong>pricing &#8211; $10 each </strong>for Pages (word processing / layout), Keynote (presentations) , Numbers (spreadsheet).</p>
<p><strong>Syncing</strong> &#8211; the iPad syncs with iTunes  via a USB cable, just like the iPhone and iPod. </p>
<p><strong>Connectivity</strong> &#8211;<br />
All iPads have WiFi. Some models will have 3G. Data plans are : $15 for up to 250MB of data per month, $30/month for unlimited data. Personally, I think iPhone owners should get a break, and have their plans go back down to $20/month or at least allow tethering (using the iPhone as an internet connection for a laptop).</p>
<p>Wow! <strong>3G models are <em>unlocked</em>!</strong> no carrier lock-in, at least not in the hardware. </p>
<p>Pricing structure:<br />
 &#8220;So $499 for 16GB of iPad. That&#8217;s our base model. 32GB is $599, 64GB is $799. 3G models cost an extra $130. $629, 729, and 829 with 3G.&#8221;</p>
<table>
<tr>
<th></th>
<th>16 GB</th>
<th>32 GB</th>
<th>64GB</th>
</tr>
<tr>
<td>WiFI</td>
<td>499</td>
<td>599</td>
<td>69</td>
</tr>
<tr>
<td>WiFI + 3G</td>
<td>629</td>
<td>729</td>
<td>829</td>
</tr>
</table>
<p>WiFi models available in 60 days, WiFi+3G in 90 days.</p>
<p>Looks like some great accessories are available. Dock, case, keyboard/dock. The keyboard and dock are minimalist &#8211; not much bulk. I can&#8217;t quite tell from the pics, but the case may well be a padfoliio sort of thing &#8211; always on, just open it up to use the iPad. </p>
<p>With the keyboard/dock, this could be a great little internet terminal.<br />
<strong>Pros:</strong></p>
<ul>
<li>Small and light.</li>
<li>Log battery life </li>
<li>Fast.</li>
<li>Unlocked . </li>
<li>Data plan is reasonable, NO CONTRACT and NO early termination fees. $15 or $30.AT&#038;T is the carrier.
</li>
<li>Has decent functionality.</li>
<li>Keyboard and case look like they&#8217;ll be nicely functional.
</li>
</ul>
<p><strong>Cons?<br />
</strong>
<ul>
<li>Small screen.
</li>
<li>No phone. Might be nice to combine with a bluetooth headset and voice control &#8211; make calls from the tablet still in its carry case.
</li>
<li>Limited to apps avaiable from the iTunes store.
</li>
<li>No tethering.</li>
<li>No multitasking (though for the way most of us use computers, this may not be such a bad thing)</li>
</ul>
<p><strong>Things I still want to know:<br />
</strong>
<ul>
<li>How are docs saved and accessed from other computers? iTunes sync, email, etc? Hopefully that is not functionality that would require, say, a MobileMe account.</li>
<li>Bright sunlight &#8211; I have yet to find a device that I can comfortably use in sunlight.
</li>
<li>Does Mail have a spam/junk filter? This is the one reason I don&#8217;t like email on the iPhone &#8211; there is no junk filter. </li>
</ul>
<p>I just took a look at the design of the accessories &#8211; the keyboard looks to be functionally identical to the current small aluminum Mac keyboard, but with a dock instead of USB ports. </p>
<p>The case is great &#8211; it is indeed a portfolio style case. Pics are <a href="http://www.apple.com/ipad/design/">here</a>. I&#8217;m betting, though, that there aren&#8217;t pockets for papers inside the cover. Too bad.</p>
<p>Curiously, this appears to be entirely keyboard/gesture driven. I remember all the hype when Apple introduced Ink, its handwriting-recognition technology for the Mac. It would be fantastic with the iPad and a stylus, but there was no mention of it whatsoever. That&#8217;s disappointing  &#8211; I would love to use Notes on this thing in a full-page format &#8211; scribble and doodle and take notes. That would be grand.</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=iPad+%E2%80%93+first+impressions+http://bit.ly/b0mgV7" title="Post to Twitter"><img class="nothumb" src="http://asapmacpc.com/wp-content/plugins/tweet-this/icons/de/tt-twitter-micro4-de.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=iPad+%E2%80%93+first+impressions+http://bit.ly/b0mgV7" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<title>12 Scams of Christmas</title>
		<link>http://asapmacpc.com/12-scams-of-christmas/</link>
		<comments>http://asapmacpc.com/12-scams-of-christmas/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 01:01:00 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[front-page]]></category>
		<category><![CDATA[warning]]></category>
		<category><![CDATA[identity theft]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[malware]]></category>
		<category><![CDATA[osx]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[virus]]></category>
		<category><![CDATA[windows]]></category>

		<guid isPermaLink="false">http://asapmacpc.com/?p=243</guid>
		<description><![CDATA[McAfee has released its list of &#8220;The Twelve Scams of Christmas&#8221; &#8211; the most popular methods to scam unsuspecting folks out of cash or identity information. I&#8217;ve added a few comments (in italics) Scam I: Charity Phishing Scams – Be Careful Who You Give To During the holiday season, hackers take advantage of citizens’ generosity <a href='http://asapmacpc.com/12-scams-of-christmas/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>McAfee has released its list of &#8220;The Twelve Scams of Christmas&#8221; &#8211; the most popular methods to scam unsuspecting folks out of cash or identity information.<br />
I&#8217;ve added a few comments <em>(in italics)</em></p>
<p><strong>Scam I: Charity Phishing Scams – Be Careful Who You Give To<br />
</strong><br />
During the holiday season, hackers take advantage of citizens’ generosity by sending e-mails that appear to be from legitimate charitable organizations. In reality, they are fake Web sites designed to steal donations, credit card information and the identities of donors.</p>
<p><em>If you receive an appeal from your favorite charity, you can always bypass the link in the email. Just open up your web browser (Internet Explorer, Firefox, Safari, etc) and type in the web site of the charity in question, i.e. www.oregonhumane.org) instead.</em></p>
<p><strong>Scam II: Fake Invoices from Delivery Services to Steal Your Money<br />
</strong><br />
During the holidays, cybercriminals often send fake invoices and delivery notifications appearing to be from Federal Express, UPS or the U.S. Customs Service. They e-mail consumers asking for credit card details to credit back the account, or require users to open an online invoice or customs form to receive the package. Once completed, the person’s information is stolen or malware is automatically installed on their computer.</p>
<p><em>I&#8217;ve received quite a few of these, purporting to be from FedEx, UPS, USPS, DHL, and a few companies I&#8217;ve never heard of. The delete key works wonders. </em></p>
<p><strong>Scam III: Social Networking – A Cybercriminal “Wants to be Your Friend”<br />
</strong><br />
Cybercriminals take advantage of this social time of the year by sending authentic-looking “New Friend Request” e-mails from social networking sites. Internet users should beware that clicking on links in these e-mails can automatically install malware on computers and steal personal information.</p>
<p><em>I just cleaned up one of these last week. It was described as having begun when the user clicked on a link in a [fake] FaceBook email. </em></p>
<p><strong>Scam IV: The Dangers of Holiday E-Cards<br />
</strong><br />
Cyber thieves cash in on consumers who send holiday e-cards in an effort to be environmentally conscious. Last holiday season, McAfee Labs discovered a worm masked as Hallmark e-cards and McDonald’s and Coca-Cola holiday promotions. Holiday-themed PowerPoint e-mail attachments are also popular among cybercriminals. Be careful what you click on.</p>
<p><strong>Scam V: “Luxury” Holiday Jewelry Comes at a High Price<br />
</strong><br />
McAfee Labs recently uncovered a new holiday campaign that leads shoppers to malware-ridden sites offering “discounted” luxury gifts from Cartier, Gucci, and Tag Heuer. Cybercriminals even use fraudulent logos of the Better Business Bureau to trick shoppers into buying products they never receive.<br />
<em>This is <strong>not</strong> a new scam. We all receive daily spam offering Cartier, Gucci, Rolex, and Viagra. The only new part is dressing these in holiday gift motifs. </em></p>
<p><strong>Scam VI: Practice Safe Holiday Shopping – Online Identity Theft on the Rise<br />
</strong><br />
Forrester Research Inc. predicts online holiday sales will increase this year, as more bargain hunters turn to the Web for deals. While users shop and surf on open hotspots, hackers can spy on their activity in an attempt to steal their personal information. McAfee tells users never to shop online from a public computer or on an open Wi-Fi network.</p>
<p><em>I&#8217;d be wary of shopping on someone else&#8217;s computer, too, unless you&#8217;re absolutely certain they&#8217;ve taken the usual precautions against malware, and that you trust <strong>them</strong>. So-called friends and family members have indeed been known to er… borrow… accounts from time to time.</em></p>
<p><strong>Scam VII: Christmas Carol Lyrics Can Be Dangerous – Risky Holiday Searches<br />
</strong><br />
During the holidays, hackers create fraudulent holiday-related Web sites for people searching for a holiday ringtone or wallpaper, Christmas carol lyrics or a festive screensaver. Downloading holiday-themed files may infect one’s computer with spyware, adware or other malware. McAfee found one Christmas carol download site that led searchers to adware, spyware and other potentially unwanted programs.</p>
<p><em>Another old scam &#8211; screensavers, wallpaper, ringtones, free computer stuff in general is often a thin veneer to convince you to install adware, spyware, and the like. Just add a holiday motif to double your &#8220;sales&#8221;.</em></p>
<p><strong>Scam VIII: Out of Work – Job-Related E-mail Scams<br />
</strong><br />
The U.S. unemployment rate recently spiked to 10.2 per cent, the highest level since 1983. Scammers are preying on desperate job-seekers in the poor economy, with the promise of high-paying jobs and work-from-home moneymaking opportunities. Once interested persons submit their information and pay their “set-up” fee, hackers steal their money instead of following through on the promised employment opportunity.</p>
<p><em>I&#8217;ve seen a number of &#8220;work for Google at home&#8221; ads lately. Each one appears to be a personally written testimonial. Actually, it&#8217;s boilerplate copy. If you do a Google search for phrases contained in the &#8220;article&#8221;, you&#8217;ll find many similar ones, where only the names (and sometimes the pictures) have been changed. These are identical to the &#8220;work from home&#8221; newspaper ad scams of days ago. Send $1 plus a self-addressed-stamped-envelope, and you too will receive a badly photocopied sheet of instructions on how to place ads for profit, asking others to send $1 plus SASE.</em></p>
<p><strong>Scam IX: Outbidding for Crime – Auction Site Fraud<br />
</strong><br />
Scammers often lurk on auction sites during the holiday season. Buyers should beware of auction deals that appear too good to be true, because often times these purchases never reach their new owner.</p>
<p><em>This holds all year round.</em></p>
<p><strong>Scam X: Password Stealing Scams<br />
</strong><br />
Password theft is rampant during the holidays, as thieves use low-cost tools to uncover a person’s password and send out malware to record keystrokes, called keylogging. Once criminals have access to one or more passwords, they gain vast access to consumers’ bank and credit card details and clean out accounts within minutes. They also commonly send out spam from a user’s account to their contacts.</p>
<p><strong>Scam XI: E-Mail Banking Scams<br />
</strong><br />
Cybercriminals trick consumers into divulging their bank details by sending official-looking e-mails from financial institutions. They ask users to confirm their account information, including a user name and password, with a warning that their account will become invalid if they do not comply. Then they often sell this information through an underground online black market.</p>
<p>McAfee Labs believes cybercriminals are more actively scamming consumers with this tactic during the holidays since people are monitoring their purchases closely.</p>
<p><em>This is most emphatically <strong><em>NOT</strong></em> a holiday-specific tactic. This occurs every day, all day, all year long. Again, don&#8217;t click on links in emails that want to &#8220;update your security information&#8221;</em></p>
<p><strong>Scam XII: Your Files for Ransom – Ransomware Scams<br />
</strong><br />
Hackers gain control of people’s computers through several of these holiday scams. They then act as virtual kidnappers to hijack computer files and encrypt them, making them unreadable and inaccessible. The scammer holds the user’s files ransom by demanding payment in exchange for getting them back.<br />
<em>Keep your antivirus up to date, and watch what you click on.</em></p>
<p>There are a few important ways you can protect yourself.</p>
<p>1. Never Click on Links in E-Mails: Go directly to a company or charity’s Web site by typing in the address or using a search engine.</p>
<p>2. Keep your anti-malware software up to date. AVG has a free version, McAfee can often be had for no additional cost, depending on your Internet Service Provider. Microsoft has released &#8220;Microsoft Security Essentials&#8221;, which so far seems fairly good, and unobtrusive. </p>
<p>3. Shop and Bank on Secure Networks: Only check bank accounts or shop online on secure networks at home or work, wired or wireless. Wi-Fi networks should always be password-protected so hackers cannot gain access to them and spy on online activity.</p>
<p>Also, remember to only shop on Web sites that begin with https://, instead of http://, and seek out Web sites with security trustmarks, like McAfee SECURE™.</p>
<p><em>&#8220;Security trustmarks&#8221; can be faked, and on picture on a website looks just like another to the average user. Shop from sites for which you have read good reviews or for which you or others you know can vouch.<br />
If you are not sure, google the name.<br />
I have purchased from <a href="http://bhphotovideo.com">B &#038; H Photo Video</a> and <a href="http://adorama.com/">Adorama</a> happily. I&#8217;ve seen really good deals advertised elsewhere, but some searching has revealed that the web sites are thinly veiled fronts for shops that barely exist, and either take the money and run, or employ high-pressure tactics to upset unneeded items.</p>
<p>An example is &#8220;PriceRitePhoto&#8221;. A search on the name brings up this article &#8211; http://thomashawk.com/2005/11/priceritephoto-abusive-bait-and-switch-camera-store.html , which links to this article &#8211; http://www.pcworld.com/article/107855/camera_confidential.html . It&#8217;s a few years old, but telling.</em></p>
<p>4. Use Different Passwords: Never use the same passwords for several online accounts. Diversify passwords and use a complex combination of letters, numbers and symbols.</p>
<p><em>This is extremely important. I do use the same few relatively simple passwords on multiple sites, but none are highly sensitive. Websites that require login to post comments, and so forth. My email accounts get more complicated passwords, and banking accounts get different, strong, passwords. I recommend passwords that have a &#8220;ring&#8221; to them, just35long! is one I just made up based on a card sitting on the table where I&#8217;m typing. </em></p>
<p>5. Use Common Sense: If you are ever in doubt that an offer or product is not legitimate, do not click on it. Cybercriminals are behind many of the seemingly “good” deals on the Web, so exercise caution when searching and buying.</p>
<p><em>6. If in doubt, see rule 5.</em></p>
<p>Happy holidays!</p>
<p>Scott</p>
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		<title>Annual Service Package</title>
		<link>http://asapmacpc.com/annual-service-package/</link>
		<comments>http://asapmacpc.com/annual-service-package/#comments</comments>
		<pubDate>Sat, 07 Nov 2009 19:04:13 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[front-page]]></category>
		<category><![CDATA[services]]></category>

		<guid isPermaLink="false">http://asapmacpc.com/?p=158</guid>
		<description><![CDATA[We offer an annual service package to allow budgeting for your computer support needs. This is the basic plan. We can also customize a plan to meet your specific needs. Annual Service Packages This package offers 5 hours of on-site service, 10 phone calls, and virtually unlimited email-based help at a substantial discount to normal <a href='http://asapmacpc.com/annual-service-package/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<div class="round_highlight1">We offer an annual service package to allow budgeting for your computer support needs. This is the basic plan. We can also customize a plan to meet your specific needs.</div>
<div class="round_highlight2">
<h3>Annual Service Packages</h3>
<p>This package offers 5 hours of on-site service, 10 phone calls, and virtually unlimited email-based help at a substantial discount to normal pricing ($500 vs $600, and that&#8217;s not even counting what email support might be billed at).</p>
<p>Service packages are also available as gift certificates. Packages purchased as a gift prior to 12/25/2009 will be priced at an additional $25 off.</p>
<p>How does a service package work?<br />
An annual fee ($500.00) includes coverage for: </p>
<ul>
<li>
<strong>(a) A total of 5 hours non-emergency on-site consultation<br />
</strong>          Onsite consultation is available during normal business hours (M-F, 9-6). Advance notice is necessary &#8211; appointments are usually available within 1-3 business days.  Service package onsite visits are subject to a 45-minute minimum time commitment (non-service package customer visits are subject to a 1 hour minimum).
</li>
<li>
<strong>(b) A total of 10 phone consultations<br />
</strong>         Phone consultations are available during normal business hours, and as time permits after hours and on weekends. A &#8220;phone consultation&#8221; generally consists of a single call of up to 20 minutes.  Service package phone consults are not available between 9pm and 8am.
</li>
<li>
<strong>(c) Unlimited,* non-emergency computer advice/help via email<br />
</strong>	 Email questions will generally be acknowledged within 24 hours, and answered within 5 business days.  * If customer exceeds reasonable use of the email advice service, limits will be imposed.
</li>
<li>
<strong>(d) Standard fees will apply to any consultation not included in the above package.<br />
</strong>More than 5 hours of on-site consultation will be charged at a rate of $80/hr.<br />
More than 10 phone calls will be charged in 20 minute blocks: $20/for the first 20 minutes and $10/for subsequent 20 minute blocks within the same call.
</li>
</ul>
</div>
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		<title>Fair-pay! Mac/PC help, Wed and Sat 9am-12 @TaborSpace</title>
		<link>http://asapmacpc.com/fair-pay-mac-pc-help-tabor-space/</link>
		<comments>http://asapmacpc.com/fair-pay-mac-pc-help-tabor-space/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 03:37:25 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[front-page]]></category>
		<category><![CDATA[services]]></category>

		<guid isPermaLink="false">http://portlandmachelp.com/?p=113</guid>
		<description><![CDATA[What: Computer Chat with Scott Where: TaborSpace (corner of SE 55th Ave and SE Belmont St, Portland) map When: Wednesdays and Saturdays, 9am &#8211; noon. Ever had computer questions that didn&#8217;t seem to rate a trip to the store, call to the manufacturer, or a tech visit to your home or office? Now&#8217;s your chance <a href='http://asapmacpc.com/fair-pay-mac-pc-help-tabor-space/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p><strong>What:</strong> Computer Chat with Scott<br />
 <strong>Where</strong>: TaborSpace (corner of SE 55th Ave and SE Belmont St, Portland) map<br />
 <strong>When</strong>:  Wednesdays and Saturdays, 9am &#8211; noon.</p>
<p>Ever had computer questions that didn&#8217;t seem to rate a trip to the store, call to the manufacturer, or a tech visit to your home or office? Now&#8217;s your chance to get these little things taken care of in a convenient, casual setting.</p>
<p>I&#8217;ll be holding informal &#8220;office hours&#8221; twice a week at TaborSpace (SE Belmont and 55th). These sessions are ideal for those who might have a quick question, or need a &#8220;quick fix&#8221;. If you have a few &#8220;how the heck do I do that?&#8221; questions, bring them along!</p>
<p>I&#8217;ll have a Mac laptop and a WIndows netbook available for &#8220;show and tell&#8221;. If you have questions about your laptop, bring it along.</p>
<p>TaborSpace (http://www.taborspace.com) is a beatiful community coffee shop and gathering space in the heart of the Mt. Tabor neighborhood. It&#8217;s located in the bell tower of the Mt Tabor Presbyterian.  The shop is non-profit, so no purchase is required, but I encourage everyone to have a coffee or pastry and donate appropriately. I loved the  brownies in particular.</p>
<p>Services provided during TaborSpace office hours are &#8220;fair-pay&#8221;. You pay what you feel is fair.<br />
If you know of anyone who might find these sessions useful, please feel free to pass this along!</p>
<p>Some things to keep in mind:<br />
These will be freeform and  come-and-go as you please. There&#8217;s no set time limit. We are somewhat limited in what we can do &#8211; full-blown repairs and long involved processes don&#8217;t work well in this sort of setting. For those, I&#8217;ll request that we set a regular appointment. </p>
<p>I only ask that no one monopolize time and attention to the detriment of others. If others are present, they get help too!</p>
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